Eliane Ibru

Head of Client Services & Administration

Eliane plays an integral role in the smooth day-to-day running of Regal Private Therapy Practice, helping to ensure every client receives a professional, seamless, and highly supportive experience from their very first interaction.

Often the first point of contact for new and prospective clients, she is dedicated to creating a warm, responsive, and reassuring experience throughout the onboarding and booking process. Eliane understands that reaching out for psychological support can feel like a significant step, and approaches every interaction with professionalism, care, and close attention to detail.

Her responsibilities span a broad range of operational and client care functions, including appointment coordination, client onboarding, diary and systems management, invoicing and payment reconciliation, clinician support, and overseeing the administrative processes that keep the practice running smoothly behind the scenes.

Highly organised and proactive, Eliane is passionate about ensuring each client feels supported, informed, and well cared for throughout their time with the practice. Known for her reliability, efficiency, and approachable manner, she is a key part of the team committed to upholding the high standards and premium client experience that sit at the heart of Regal.